Most common
problems & fixes

Is your Zanussi ZI 718/12 K letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Appliance does not work

The thermostat is not set correctly or the appliance is not plugged in

Set the thermostat to the correct setting and ensure the appliance is plugged in

Vibration or abnormal noises

The appliance is not level or is touching other objects

Ensure the appliance is level and not in contact with other objects

Traces of water on the bottom of the fridge compartment

The defrosting water discharge hole is obstructed

Check and clear the defrosting water discharge hole

The light does not come on

The bulb has blown or is not fitted correctly

Replace the bulb and ensure it is fitted correctly

Quick setup

Follow these easy steps to get your Zanussi ZI 718/12 K Refrigerator up and running in no time.

1

Positioning

This appliance is designed to operate in ambient temperatures between 10°C (50°F) and 32°C (90°F). Parts which heat up should not be exposed. Wherever possible, the back of the appliance should be close to a wall but leaving the required distance for ventilation as stated in the installation instructions.

2

Before Using

Remove all securing tapes. Wash inside the appliance with lukewarm water and bicarbonate of soda (5 ml to 0.5 litre of water). Do not use soap or detergent as the smell may linger. Dry thoroughly.

3

Installation

This appliance should be left for 2 hours after installation before it is turned on in order to allow the refrigerant to settle. Ensure that there is adequate ventilation as a failure to do this will result in possible food loss.

Chill Zone

The Zanussi ZI 718/12 K fridge-freezer boasts a unique cool check temperature guide, ensuring your food stays at the perfect chill level. No more guessing if your fridge is cold enough!

Movable Feast

With adjustable glass shelves and salad drawers, this appliance lets you customize the interior layout to fit all your culinary treasures. It's like playing Tetris with your groceries!

Troubleshooting

The Zanussi ZI 718/12 K Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Zanussi might be giving you.

Appliance does not work

The appliance is not operational, possibly due to electrical issues or incorrect settings. Ensure the appliance is plugged in and switched on. Check the circuit breaker or fuse box for any tripped breakers or blown fuses. Refer to the setup instructions to verify correct settings.

Vibration or abnormal noises

Unusual sounds or vibrations are emanating from the appliance, indicating potential mechanical issues or incorrect placement. Check if the appliance is level on the ground and adjust its feet if necessary. Ensure there are no objects in contact with the appliance that may cause vibrations. If the issue persists, consult a service technician.

Traces of water on the bottom of the fridge compartment

Water accumulation at the bottom of the fridge compartment, possibly due to a blocked defrost drain or incorrect temperature settings. Ensure the defrost drain is clear by inspecting and cleaning it if necessary. Check the temperature settings and adjust them as needed. Ensure the door seals are intact and sealing properly.

General Safety

This appliance is designed to be operated by adults. Children should not tamper with the controls or play with the product.

Electrical Connection

Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person.

Capacity

The refrigerator has a gross capacity of 173 liters for the fridge and 110 liters for the freezer, with net capacities of 170 liters and 92 liters respectively.

Cool Check Temperature Guide

The fridge compartment includes a cool check temperature guide to ensure that the appliance is operating at safe temperatures for all food types.

Environment Protection

This appliance does not contain gases that could damage the ozone layer. Dispose of it responsibly in accordance with local regulations.

Installation Requirements

The refrigerator should be positioned in ambient temperatures between 10°C (50°F) and 32°C (90°F) with adequate ventilation to prevent food loss.

Technical Specifications

The appliance requires a power supply voltage of 220-240 V / 50 Hz with a total power absorbed of 190 W.

Defrosting

The refrigerator requires regular defrosting to maintain efficiency. Follow the manufacturer's instructions for this process.

Maintenance and Cleaning

Internal cleaning should be done with warm water and bicarbonate of soda. The appliance must be disconnected from the electricity supply before cleaning.

Guarantee

Zanussi provides a twenty-four-month guarantee that covers defects in workmanship or materials, provided the appliance has been correctly installed and used.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Zanussi Refrigerator.

General Safety

Ensure the appliance is operated by adults. Keep children from tampering with the controls or playing with the product.

Power Connection

Check that there is power at the socket and that there is no power cut by verifying the household lights.

Ventilation

Ensure adequate ventilation around the appliance to prevent food loss. Follow installation instructions for proper spacing.

Temperature Fluctuation

The Cool Check temperature guide may show TOO WARM due to frequent door openings. Adjust the thermostat as necessary and leave the fridge door closed to stabilize the temperature.

Defrosting

The refrigerator automatically defrosts every time the compressor stops. Ensure the appliance is unplugged during manual defrosting and cleaning.

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tech specs

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Technical Specifications

Capacity

Features

Zanussi ZI 718/12 K Refrigerator: Seamless Storage Solution

Discover the Zanussi ZI 718/12 K, a meticulously designed refrigerator that seamlessly integrates into your kitchen while offering practical and efficient storage solutions. This model boasts a generous gross capacity, providing 173 liters for the fridge and 110 liters for the freezer, making it ideal for families and those who love to entertain. The fridge compartment is equipped with a thermostat control, ensuring optimal temperatures for all your perishables. Its innovative cool check temperature guide helps monitor the internal climate, offering peace of mind that your food is stored safely and efficiently. The Zanussi ZI 718/12 K is not only about performance but also about convenience and safety. Its reversible doors offer flexible installation options, while the built-in freezer calendar helps you manage frozen foods with recommended storage times. Whether you are making ice cubes or defrosting, this refrigerator simplifies everyday tasks with ease. Designed for modern kitchens, it combines functionality with a sleek design, ensuring it complements any kitchen aesthetic while delivering reliable performance.